Two US Banks Tap Fintech Chimney To Boost Customer Engagement –

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Farmers & Merchants Bank Northwest BankHave you made your selection? USFintech that is web-based Chimney’s platform to improve customer engagement.

Two USBanks select Chimney’s platform

New York-based Chimney’s financial calculators help customers make “smarter” financial decisions.

AtAt the same time, Chimney delivers digital tools that help banks, credit unions, mortgage lenders and insurance companies gain “more engagement, more conversations and valuable data”.

Matthew CoviCo-CEO and founder of Chimney, says: “In the last two years, we’ve seen greater investments into digital experiences that put customers first. ConsumersThey no longer want to be sold products and services. They want experiences that enhance their lives and improve their financial well-being.

“We’re pleased to work with Northwest Bank, F&M Bank and others to help tailor theirInteractions to the individual customer and guide them through their financial journey,” Covi says.

Based in Iowa, Northwest BankOver 70,000 customers and assets manage $2.3 billion.

Farmers & Merchants Bank, based in CaliforniaThe country boasts assets worth more than $11 trillion.

“ByWorking with ChimneyThrough the use of meaningful data, we will create deeper relationships with customers and transform their banking experience to make it more personal. We believe this will be incredibly valuable to our customers,” says Daniel Walker, chairman of the board and CEO of F&M Bank.

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